Preferred methods of contact is by:
Email: outofstate.inquiry@state.nm.us
Medical Assistance Division: 1-888-997-2583
Restitution Division: 1-800-431-4593
EBT Cards: 1-800-843-8303
Fraud Division: 1-800-228-4802
New Mexico Human Services Department
Income Support Division
P.O.B 2348
2009 S Pacheco Street
Santa Fe, NM 87504
WEB: www.hsd.state.nm.us
TO VERIFY CURRENT STATUS/CLOSING DATE OF
MEDICAID, SNAP BENEFITS OR TANF ASSISTANCE OR
TANF MONTHS: FAX Request on your AGENCY'S
LETTERHEAD to the OUT-OF-STATE INQUIRY UNIT at
518-474-8090. Be sure to include correct return FAX
number.
No Email/Phone. Include customer’s full name,
DOB and last 4 digits of SS# - Please include customer’s new
address. If names of all household members are not
included, response may not be completely accurate. If you
have not received a response in 5 business days please direct
an email to:
wendy.buell@otda.ny.gov or call 518-486-3460.
FOR FRAUD ISSUES ONLY: DO NOT SUBMIT
VERIFICATION REQUESTS TO MR. BACH
Stephen Bach, Director
Program Integrity, Audit & Quality Improvement NYS
OTDA, Riverview Center
4th Floor, 40 N Pearl St, Albany, NY 12243
Phone 518-402-0117
WEB: http://www.dfa.state.ny.us
WEB: http://www.dfa.state.ny.us
North Carolina Department of Health &
Human Services Division of Social Services
Out of State Inquiries for SNAP and TANF:
Mail: DHHS (EBT) Call Center
P. O. Box 190
Everetts, NC 27829
Fax: (252) 789-5395
Phone: 1-866-719-0141
Email:
ebt.csc.leads@dhhs.nc.gov
NOTE: When forwarding request to the DHHS Call
Center, include your agency’s name, mailing address,
telephone number, and fax number if not already
indicated in your request. Due to NC security
requirements with SSNs, if your original e-mail contained
a full SSN, it will be edited so that only the last four digits
remain.
Out of State Inquiries for SNAP, TANF and
Medicaid:
Call or send a secure E-mail request with client’s
name, full SSN, and DOB on your Agency’s Letterhead to:
PHONE: 701-328-2332 or 701-328-3513
EMAIL: dhseap@nd.gov
Please allow 1 to 3 business days for a response.
Website: www.nd.gov/dhs/services
Office of Family Assistance
Ohio Department of Job & Family Services
P.O. Box 183204, Columbus, Ohio 43218-3204
Phone: 614-466-4815 option 2, 1
FAX: 614-466-1767
Food Assistance/TANF Out of State Inquiries
Our Staff cannot provide benefit information. Because
Ohio is a state supervised, county administered state, any
eligibility information must be provided by the county
agency. Please FAX request w/clients name, SSN,
DOB, & the County they lived in Ohio on your Agency
letterhead. To receive direct contact information for each
county agency, see attached.
Out-of-State Inquiry contact information:
SNAP inquiries: SNAP@okdhs.org
FAX: 405-521-4158
Phone: 405-521-3444 or 1-866-411-1877
Medical inquiries: eligibility@OKHCA.org
WEB: www.okdhs.org